Customer Care & Billing
P ITC’s CC&B function has historically been one of the core functions of the organization, that is responsible for developing and maintainingthe Billing Application software. Billing application software is historically being used by all the DISCO’s in the country. This is a business critical application for the DISCO’s in order to ensure the timely and correct customer electricity billing. The function is maintaining the legacy application software as well as is in process of developing / implementing newly built online application software that will help DISCO users to have more grasp over their respective business processes.
The CC&B function is a major contributor of PITC’s core competence and is being led by the able leadership. The team is not only proficient but also enthusiasitic that ensures smooth functioning of the function.
The function is also developing and maintaining miscellaneous products / projects to serve its clientele mainly in power sector utilities. This section of function is capable of taking up any software development project to meet the ever changing requirements of the end-users not only in existing clients but also can apprise requirements of the potential clientage. The teams working with the function are true enablers of the organizational software development strength and have strength to divulge the projects to accomplishment.